Adventure Canada travels to remote destinations and our travellers encounter a variety of conditions, in true expedition style. We encourage all our guests to travel with peace of mind by protecting themselves and their trip investment against unexpected expenses associated with trip cancellations, interruptions, medical emergencies, lost baggage, and more.
Emergency Medical and Emergency Medical Evacuation Insurance
All passengers on Adventure Canada expeditions must have emergency medical and emergency medical evacuation insurance with a minimum of $500,000 USD coverage per person. Please note that this is a suggested minimum, and that actual medical and evacuation costs may exceed this amount. It is the responsibility of the traveller to review their policy details and to ensure that their coverage meets Adventure Canada’s requirements.
If you already have emergency medical coverage through an insurance provider, please confirm that it meets Adventure Canada’s requirements, including coverage for emergency medical evacuation, sometimes referred to as “air ambulance”.
If your existing coverage does not meet the minimum coverage requirements, please contact your travel agent or Client Services Representative. Adventure Canada can assist Canadian residents with obtaining a quote from Manulife Global Travel Insurance, and residents of the United States of America with quotes from CSA Travel Pro. Policies will be issued from the respective insurance company and sent directly to you via email.
Cancellation and Interruption Insurance
Adventure Canada strongly recommends cancellation and interruption coverage to protect your trip investment. We recommend that passengers insure their total trip cost before the time of final payment (120 days prior to departure). Please see our website for more information regarding important Payment and Cancellation Policies.
From the time of booking until final payment, the non-refundable cancellation fee is $500 USD per trip per person. Before the time of final payment, it is also possible to transfer all payments made to another expedition. Alternatively, travellers may select a Future Travel Credit (FTC) to allow more time to select a new expedition.
If you have indicated on your registration form that you would like an insurance quote, your Client Services Representative will contact you before your final payment due date.
Please note that some insurance policies have a medical stability requirement. To protect yourself from the unforeseen, you may want to consider purchasing an insurance plan at the time of booking. Insurance may not cover claims related to pre-existing medical conditions, whether disclosed or not at time of policy purchase.
Without proper travel protection, in the event of a delay, whether before or after embarkation, travellers will be responsible for all costs and expenses associated therewith, including, without limitation, any additional food, lodging, transportation costs, or charge fees resulting from such a delay. Should the trip be interrupted for any reason, repatriation costs and expenses relating to prepaid travel expenses will be the sole responsibility of the passenger. There will be no refund for any portion of the trip already taken.
If you are interested in receiving a travel insurance quote, please refer to the following scenario that is most applicable to you. If you have booked your expedition through a travel agent, please contact your agent for an insurance quote or for more information.
Canadian Insurance Policy for Travellers Who Reside in Ontario, Aged 75 and Under
The following Manulife portal can provide you with an insurance quote and allow you to purchase the policy online directly through Manulife.Get Manulife Insurance Quote
USA Insurance Policy for Travellers Who Reside in the United States
The following CSA portal can provide you with an insurance quote and allow you to purchase the policy online directly through CSA. Please select the Freestyle Luxe plan in order to meet Adventure Canada’s minimum requirements.Get CSA Travel Protection Insurance Quote
All Other Travellers
Please contact Adventure Canada directly for an insurance quote. You may email your Client Service Representative directly or email [email protected]. Kindly expect an email response from a member of our Client Services Team within 72 business hours. If you have booked your expedition through a travel agent, please contact your agent for an insurance quote or for more information.