Payment Policy and Cancellation

Important payment and cancellation information for all Adventure Canada travellers

Payment Policy

International programs and expedition cruise tour fares are priced in US dollars and are per person, per voyage. A $1,000 USD deposit per person is required to register.

Canadian land-based tour fares are priced in Canadian dollars and Canadian taxes apply and are per person, per voyage. A $1,000 CAD deposit is required to register.

The balance of the payment is required 120 days prior to the departure date. Adventure Canada reserves the right to cancel reservations if payments are not received in time. Please make cheques payable to: ADVENTURE CANADA.

Cancellation and Refund Policy

All requests for cancellations must be received in writing.

  • Upon Adventure Canada's receipt of written notice of cancellation at least 120 days prior to the scheduled date of departure, the passenger shall receive a full refund of tour fees, less an administrative penalty of $500 USD per person.
  • If a written notice of cancellation is received by Adventure Canada between 91 and 120 days prior to the scheduled date of departure, the passenger shall receive a 35% refund of tour fees.
  • Within the 90-day of departure, all fees, deposits, and tariffs received by Adventure Canada are non-refundable.

Passengers are strongly advised to obtain trip cancellation insurance at time of deposit. No refunds shall be made to passengers who do not participate in any part of, or otherwise do not complete the tour for any reason whatsoever.

Note

As a registered Ontario company, we are licensed to sell travel packages through the Travel Industry Council of Ontario. We are required to keep all customer deposits in Client Trust Accounts and may only use the funds once the trip has begun or to make a deposit to an operator on behalf of the client. Our Client Trust Accounts are subject to audit by a CPA on an annual basis and regularly inspected by TICO auditors.